Currently, we create charming portraits exclusively for dogs. But hey, we've got our eyes set on including cats in the fun down the line! Stay tuned!

Yes, you can! Our portraits can feature up to two pets, capturing their unique bond in a heartwarming and personalized masterpiece.

No, it doesn't. We expertly edit and customize the background to highlight your pets, ensuring that the focus remains on their adorable personalities.

The available canvas dimensions for PetArx portraits are:
8" x 10" (20.3 cm x 25.4 cm)
12" x 16" (30.5 cm x 40.6 cm)
18" x 24" (45.7 cm x 61 cm)

Absolutely! If you prefer a portrait without a name, simply add "no name" during the customization process, and we'll ensure your masterpiece retains its unique charm.

To capture the essence of your pet, refer to our detailed guidelines available on our website. These guidelines provide insights into selecting a photo that will result in a stunning and personalized portrait that truly reflects your pet's character.

We want you to be thrilled with your portrait! If there are any concerns, please reach out to our customer support, and we'll do our best to make it right. Your satisfaction is our priority!

Once you've placed your order, our skilled artists get to work. The process takes about 7 to 14 days, ensuring each stroke is perfect. Your patience is greatly appreciated!

Once your portrait is shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your delivery and anticipate its arrival.

Unfortunately, due to the unique nature of our portraits, we're unable to offer returns. However, if there are any concerns with your portrait, please reach out to our friendly team, and we'll do our best to make it right!